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Advocacy toolkit - Planning and implementing, handouts
   Last updated: 31.07.02
Handout 1: Advocacy framework
Step 1 Select an issue or problem you want to address

Step 2 Analyse and gather information on the issue/problem

Step 3 Develop aims and objectives for your advocacy work

Step 4 Identify your targets

Step 5 Identify your allies

Step 6 Identify your resources

Step 7 Create an action plan

Step 8 Implement, monitor and evaluate

Reference: Adapted from an advocacy framework developed by the International Council of AIDS Service Organizations (ICASO).

Handout 2: Effective representation (legitimacy)
Involving people directly affected by the advocacy issue or problem

Advocacy can be carried out by the people affected by an issue or problem, by other people representing them, or by both groups together. Advocacy is often more powerful if those affected by the problem or issue are involved with or lead the process.

If we advocate by representing others, we need to ensure that we represent their opinions and interests fairly. This means having a very close relationship with these affected by the problem or issue, a deep understanding of the issue, and permission from those affected by the problem or issue to advocate on their behalf. Having permission or the ‘right’ to advocate for other people is known as ‘legitimacy’.

It is also important to ensure that advocacy work is supported by the mission or aims of our organisation, by senior managers, and by any external funders.

Why it is important to involve those directly affected by the advocacy issue, from early in the planning process
  • They will have expert knowledge of the issue or problem

  • They can suggest workable solutions based on direct experience of the problem

  • They can view a problem from a different perspective

  • They are often highly motivated, because they are directly affected by the issue

  • People living with or affected by HIV/AIDS have been centrally involved in most major improvements in the field of HIV/AIDS

  • Affected individuals and groups will gain more skills and confidence

  • It is a good opportunity to reduce stigma against people affected by HIV/AIDS.


Problems caused by lack of legitimacy
Involving those affected by the problem or issue late, superficially (‘tokenism’) or not at all can result in:
  • identifying irrelevant issues

  • suggesting solutions which do not solve the problem, or make the problem worse

  • public disagreement

  • loss of credibility for the organisations and individuals involved in advocacy

  • increased stigma and legitimised exclusion and non-involvement of those affected by the problem or issue

  • disempowerment of those affected, so they are less in control of their own situations.


Methods of involving those directly affected by the advocacy issue
Finding a way of genuinely involving those directly affected by the advocacy issue will greatly strengthen the advocacy work in the long term. But it may take more time in the short term, especially if they are very busy, frequently ill, do not trust you, are hard to identify and reach, or challenge your ways of working.

People affected by the problem or issue can be involved at all stages of advocacy: defining the problem or issue, planning, implementation and evaluation – as advisers, implementers or managers.

"It is important for any organisation working in the field of HIV/AIDS to include people living with the virus because it is we who have first hand experiences of the problems that we face."

Emily Chigidwe, Chairperson, Zimbabwe National Network of People Living with HIV/AIDS (ZNP+).


Handout 3: Documentation and information-gathering skills
Documentation and information-gathering (research) are vital for nearly all kinds of advocacy work. Documentation and information-gathering are needed to help us develop our ideas and as well as then support our opinions so that they will be taken seriously by those in influence.

There are two basic kinds of information that can be used for advocacy work: primary and secondary information.

Primary documentation and research includes information and data collected by yourself. It may include narrative documentation, data that has been collected (both numerical and narrative), interview notes and quotes, focus group discussions, notes, surveys, participatory research (rapid appraisal), photographs, etc.

Secondary documentation and research includes information which has been sourced from elsewhere and which was gathered by others for reasons unrelated to your work. This includes surveys such as national demographic and health surveys, national censuses, HIV/AIDS facts and statistics, behaviour studies (for example, condom use), reproductive health reforms, sociological studies such as decision-making in the household, information from Internet research, websites, e-mail discussion lists, etc.

Secondary research can also include academic research and action/operations research and conference abstracts.

There are many advantages to using secondary information from a source you trust:
  • inexpensive to obtain

  • readily available

  • valid and reliable

  • current

  • comprehensive

  • credible to those you need to influence.


However, primary research also has its advantages:
  • more trustworthy because you know how the information was collected

  • more directly relevant and tailored

  • demonstrates your experience of any issue directly.


Documenting primary information as you go along is vital and requires NGOs/CBOs to develop simple documentation systems within their organisations to collect and keep information. When the need and opportunity arises, this information can then be used to support ideas and arguments for advocacy work as well as a broad range of other uses within an organisation.

(For more information on developing documentation systems for organisations see Documenting and Communicating HIV/AIDS Work – A Toolkit to Support NGOs/CBOs, International HIV/AIDS Alliance – see contact details on the back of this toolkit).

Handout 4: Target information table
[6 columns across a page with the following headings]

Target

How to contact the target

Target’s feelings about the advocacy issue

How to influence the target

Target’s way of making decisions

Target listens to…


Handout 5: How HIV/AIDS can affect partnerships
Some of the issues involved in HIV/AIDS can create problems for NGOs as they build alliances. For example, a potential ally may be afraid of HIV/AIDS, or may be reluctant to be connected with the subjects of sexuality and sexual health. This can make it difficult to engage partners and get them involved.

HIV/AIDS issues to consider when building partnerships include:
  • Personal attitudes and beliefs: allies may not feel able to talk openly about HIV/AIDS.

  • Institutional practices, policies, or beliefs: partners will uphold institutional policies – unless they are convinced otherwise.

  • The attitude to HIV/AIDS in a community: if it is not visible, partners may not believe that it exists. If it is visible, they may want to cover it up.

  • Maintaining confidentiality: there may be a need to explain to partners who may want to know or tell others about the HIV status of particular people that this is breaching confidentiality unless they have permission.

  • Language and jargon: partners may not be familiar with specialised words used to describe HIV/AIDS work.

  • Scandals and scare stories: partners may not believe an NGO’s accurate information about HIV/AIDS.

  • Competing priorities: partners might be more interested in addressing other social issues, or responding to a recent crisis.

  • Subject fatigue: partners might not want to hear any more about HIV/AIDS.

Reference: Adapted from Pathways to Partnerships toolkit, International HIV/AIDS Alliance.

Handout 6: How to choose appropriate advocacy methods
There are no simple rules for choosing the best advocacy methods.
Your choice will depend on many factors:
a) the target person/group/institution;
b) the advocacy issue;
c) your advocacy objective;
d) the evidence to support your objective;
e) the skills and resources of your coalition; and
f) timing – for example, external political events, when a law is still in draft form, immediately before a budgeting process, time of year, stage of advocacy process.

Below is an example of the strengths and weaknesses of some methods for a particular advocacy objective and targets. Remember that every case is different.

Advocacy objective: To persuade managers of the 10 largest companies in the Andhra Pradesh state to end compulsory testing of workers and dismissal of HIV+ workers.

Direct targets: General managers of companies.

Indirect targets: Labour unions, boards of directors, personnel managers.

Method // Strengths // Weaknesses

Analysing and influencing legislation and policies or their implementation // If analysis shows that a company’s current practices are costing them money, this can be powerful evidence Beneficiaries can provide expertise // Criticism of policies could anger managers Not useful for managers who dislike formal policies

Position paper or briefing note // Suitable for presenting to senior directors and managers Useful background briefing for journalists Ensures that public statements by allies always agree // Can easily be lost among other paperwork Some managers do not like reading papers Difficult to involve beneficiaries

Working from inside // Some managers will listen more closely to people they know Many opportunities within labour unions // Limited opportunities in companies – all policy is made by managers and directors

Lobbying or face-to-face meetings // Opportunity to present ‘human face’ of the issue and to build a personal relationship Beneficiaries can explain their case directly // Managers often too busy to attend Board members not interested in the issue, and afraid of HIV+ people

Presentation // Opportunity to present the issue in a controlled way, direct to decision-makers Beneficiaries can speak directly // Managers often too busy Difficult to gain permission for presentation to board of directors

Drama // Emotional appeal works with some managers Suitable for mass meetings of labour unions Beneficiaries can advise on story, or perform // Some decision-makers will feel that drama is only for the illiterate Difficult to find opportunity to perform to managers or directors

Press release // Useful for organisations needing public support Useful to launch a campaign or for quick reaction to opposition or new developments Inexpensive // No use for companies who do not need/want public support Difficult to involve beneficiaries

Media interview // Same as for press release Useful at times when advocacy issue needs ‘a human face’ Inexpensive // Can have negative impact if the interviewee is not prepared or does not deliver message well Can be manipulated by journalists

Press conference // Same as for press release Good for presenting evidence, esp. case studies/examples Useful to launch a major campaign or for reaction to serious opposition or major new developments Easy to involve beneficiaries and allies, and give them public recognition // As for press release Requires high level of organisation Expensive

Handout 7: Methods of monitoring and evaluating advocacy work
Monitoring is the measurement of progress towards achievement of objectives, and noting which activities are going well and which are not.

Evaluation is about making judgements about quality and impact. Evaluation asks why some activities went well and others did not. It also looks at the impact of activities, on the people affected by the problem or issue, on the organisation and anyone else.

There are numerous ways of monitoring and evaluating our advocacy work. The same methods can be used in advocacy as in monitoring and evaluating other activities. Methods can be:
  • qualitative (for example, case studies, stories, opinions, feelings)

  • quantitative (for example, statistics, numbers).


When monitoring and evaluating, we need to agree on our definitions of success, i.e., agree on the signs that will show us whether the situation is improving or not – these signs are impact indicators. Well-written aims and SMART objectives often make it obvious what kinds of evidence (indicators) are needed. For example:

Advocacy objective: To stop police harassment of sex workers (SWs) in Ulaan Baator by November 2003

Quantitative indicators: Reduction in violence, extortion and arrests

Qualitative indicators: SWs do not fear police, police attitudes more positive.

People affected by the problem or issue are often the best people to choose indicators of success and monitoring and evaluation methods, and undertake the monitoring and evaluation.

Monitoring methods can be simple or complex, depending on indicators and resources. For example, they may include:
  • keeping records of anecdotes and conversations with target audiences

  • tracking when others have used your arguments or wording in their literature or presentations

  • keeping significant letters and e-mails that have been received

  • documenting and filing the messages that you have put out, number of meetings held, and invitations to contribute to the issue from key external parties

  • carrying out surveys and interviews to determine the impact that your actions have made

  • monitoring the media for mentions of your work.


Whatever methods you choose, try to only collect information that will be useful in relation to your indicators.

Evaluating your work does not need to be a complex process. It can be simply analysing, discussing and making judgements from your monitoring information.

Here are some examples of questions that may be useful:
  • Have you achieved your aim and objectives?

  • Is the situation better than before? By how much? If not, do you need to change your aim and objectives?

  • If you did not achieve what you set out to do, why not? What will you do differently next time?

  • Are the people involved in the advocacy work happy with the results? With the process?


Source: Advocacy in Action
This is an extract from Advocacy in Action: a toolkit to support NGOs and CBOs responding to HIV/AIDS, developed in collaboration with the International Council of AIDS Service Organizations (ICASO) and published by the International HIV/AIDS
Alliance in June 2002.

To view the whole report follow
this link.

To download this section, complete with graphics, in pdf format (which requires Adobe Acrobat software to read it) follow this link (file size 977 Kbytes)