There might be circumstances in which you want to complain about the way you have been treated or HIV-positive people have been represented. Keep detailed notes about the incident you wish to complain about. Don’t be abusive or threatening and remain calm. Remember that complaint procedures can be very lengthy and can be emotionally demanding.

Here are three possible avenues of complaint:

Your MP

You can find the name of your MP is by using this website: http://www.upmystreet.com/commons/l/

Alternatively, you can call the House of Commons Information Office on 020 7 7219 4272.

Complaining about the press

You can complain about the press to the Press Complaints Commission. Their website is http://www.pcc.org.uk/

Alternatively, you can contact their helpline on 0845 600 2757

Complaining about your NHS treatment

For detailed information about how to complain about your NHS treatment, visit: http://www.nhs.uk/england/aboutTheNHS/complainCompliment.cmsx.

Alternatively, you could call NHS Direct on 0845 4647.