Maintaining high standards

We want our information, whether printed or on our website, to continue to be relevant and useful to people living with HIV and people working to treat and support HIV-positive people.

We are committed to producing the best quality information and this means that we are always looking for ways to do things better.  The best way to find out how useful our resources are, is to ask you! 

Listening, learning and acting on what our users are telling us, is a key part of our evaluation and development cycle. We use a range of approaches to make sure the voices of our users are heard at NAM: review panels, user feedback, formal qualitative and quantitative research. These are all incorporated into a formal development and evaluation cycle at NAM.  You play a vital role in helping make sure NAM's resources are relevant, useful and trusted.