Even the most basic laboratory services are often missing or unreliable in the most resource constrained settings. According to a recent review article by Petti et al in Clinical Infectious Diseases, the laboratory infrastructures in low income countries generally:
- Lack basic essential equipment.
- Have a limited number of skilled personnel.
- Lack laboratory consumables (such as sterile urine-specimen containers).
- Lack educators and training programmes.
- Have inadequate logistical support.
- Suffer from a de-emphasis of laboratory testing by clinical staff.
- Have insufficient monitoring of test quality.
- Have decentralised facilities that have been set up as parallel and competing infrastructures (where governmental, non-governmental organisations and commercial (for-profit) organisations operate independent laboratories).
- Have no governmental standards for laboratory testing.
“Laboratory services are one of the most neglected areas of health care provision... and are disproportionately affected by the staff shortages, poor communications, inadequate equipment, low morale, and lack of training that impinge on all those involved in delivering health care in poorer African countries,” wrote Bates and Maitland in an accompanying editorial.
In one poster presentation at the PEPFAR meeting, a team from the Institute of Human Virology (University of Maryland) working to develop quality assurance programmes for the laboratory infrastructure in Nigeria described shocking findings after visits to twelve laboratories between September 2005 and March 2006:
“Over half of the laboratories had no record of the lab staff credentials; had limited inventory systems and had no programme for calibrating pipettes. A number had no policy on accidental exposure to infectious agents and did not disinfect their bench tops daily...” (Abimiku 2006).
Likewise, another poster reported similar findings in Uganda:
“In 2002... there was a scarcity of qualified staff that was poorly deployed... there was low uptake of laboratory services due to lack of trust of results by clinicians... supplies were not regular, some basic equipment was lacking but existing equipment was not well maintained...” (Haumba 2006).
Nevertheless, thanks in part to price reductions and international donor assistance from PEPFAR, the World Bank and others, access to CD4 cell count (especially) and viral load testing are being introduced into these settings anyway.
However, several studies have shown that this can be technically challenging. Also according to Petti et al, there is a danger that AIDS funding could lead to the development of new laboratory facilities that exist in parallel to, and compete with, basic but necessary government services:
Integrating CD4 cell testing into the laboratory infrastructure at the referral level in Kenya
The way to avoid developing parallel laboratory systems is to integrate HIV monitoring tests into the existing laboratory services — but in order to do this, the infrastructure usually must first be totally revamped.
At the recent PEPFAR meeting, Dr Jedida Wachira of Management Sciences for Health (MSH) from Nairobi, Kenya described how CD4 cell testing was integrated into the existing infrastructure at one public sector hospital in Mombasa, Kenya. The effort is part of a programme called Rational Pharmaceutical Management Plus (RPMP), developed by MSH and the Kenyan Ministry of Health to strengthen laboratory capacity at the national level, with the support of PEPFAR via USAID.
Dr Wachira presented RPMP’s experience at the Coast Provincial General Hospital (CPGH), a 700-bed referral hospital where 60-80% of the patients in medical wards are estimated to be HIV-positive. The hospital began its HIV programme in June 2003 and by March 2006, 5000 patients were receiving HIV care through the hospital with 1500 on ART. And yet, according to Dr Wachira, “the role of the laboratory in the ART programme at CPGH was really not fully appreciated until it became a major constraint to good patient management and care.”
In preparation for initiation of ART services, they conducted a rapid assessment of laboratory services at the hospital and found them to be in a sorry state. Day to day laboratory practices were very poor: “Samples were getting lost, they were clotted, the volumes were insufficient for the tests required, the results were getting misplaced and getting delayed,” said Dr Wachira. Plus, “there were inadequate policy guidelines and no standard operating procedures in a number of areas.” The support systems were weak, with inadequate and poorly trained staff, the information management system was in shambles, and they lacked important and essential equipment. Finally, commodity management practices were not adequate and the lab suffered frequent stock-outs.
SOPs: First, they developed standard operating procedures (SOPs) for the laboratory in specimen management (including specimen collection, handling, shipment, and processing); equipment maintenance and servicing; inventory management; various testing procedures; internal quality control (IQC). They also introduced a post-exposure prophylaxis (PEP) policy.
Equipment: MSH renovated the laboratory and installed essential equipment including a CyFlow (a modified cytometer) CD4 system, a rotor/shaker and new multi-channel and precision pipettes. Before this, Dr. Wachira said, there had only been “one pipette, which was moving from serology, to clinical chemistry, to haematology and everybody had to wait for the other one to finish.” They also set up a system to closely monitor breakdown of the equipment — which was initially frequent with the CD4 system due to the staff’s unfamiliarity with computer-based systems (and misuse of the computer for other purposes).
Human resources/training: RPMP introduced training programmes in several areas to improve human resource capacity development. This included training the laboratory staff on how patients on ART are managed with monitoring of adverse drug reactions (this was a multi-disciplinary training for the entire multidisciplinary patient management team). In addition to training the staff on CD4/CD8 testing, they familiarised the staff on the new SOPs, as well as good laboratory practices, specimen management, safety and even correct pipetting: “Basic things, that you’d think that people already had, needed refreshing and some of them needed entirely new training,” said Dr Wachira.
They also introduced workload monitoring which revealed, as the laboratory services improved and were increasingly taken up, that the lab needed more staff. As a result, the staffing budget was increased by 50%.
Information management systems: A lab test request and registry system was developed, which included lab request and report forms and registers for various lab service points to enhance specimen management. This improved sample sorting and distribution for processing, streamlined tracking of specimens and results and ultimately improved turnaround time for test results.
Such systems could be, in the worst case scenario be on paper or, preferably, computerised. Another poster presented at the meeting (Kakkar 2006), suggested that there could be a couple of routes to developing computerised laboratory information systems to support ART-laboratory services — each with its own strengths and weakness.
For example, in Vietnam, with guidance from the US Office of the Global AIDS Coordinator, local stake-holders have been tasked with software selection/development and implementation — which results in local ownership of the project but also takes more time and an ongoing commitment. Meanwhile, in Uganda, outside information specialists were hired to rapidly develop a system: “however, implementers were faced with the lack of computer skills among laboratory staff... [the need for...] data entry [to become part of] laboratory workflow which resulted in heavy reliance on informatics specialists from outside the country,” the authors wrote.
Commodity management systems: A system was developed to monitor reagent and supply use and to accurately forecast when more needed to be ordered. In addition, the laboratory storage spaces were renovated and reorganised.
Internal quality control (IQC): Procedures for IQC were standardised, and daily IQC performance and recording was instituted. This included monitoring equipment calibration and servicing.
Outcomes: As a result of all of these interventions, not only did CD4 cell monitoring become accessible, but the lab’s capacity increased and the quality of the results (and clinician confidence in them), improved dramatically. “Testing for all tests, other than just for ART patients increased tremendously,” said Dr Wachira. “And the image of the laboratory improved to the extent that private practitioners began sending requests to this public hospital.”
Similar results were reported in the poster by Haumba et al after four years of comprehensive efforts to upgrade the laboratory infrastructure in Uganda: “Service utilisation statistics showed increased uptake of the laboratory services and number of tests for HIV, TB , malaria and syphilis increased from 288,269 tests in 2003 to 1,353,383 tests in 2005.
Both projects demonstrate that CD4 cell testing, if integrated into the existing (but improved) public sector laboratory infrastructure, can be made available and result in improving laboratory services and care for all patients.